Refund Policy for Grinders Swag

At Grinders Swag, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help! Below is our 30-day refund policy:

Eligibility for Refunds

1. You can request a refund within 30 days of receiving your order.
2. To be eligible for a refund, items must be:
• Unused and in their original condition.
• Returned with all original packaging and tags.

Non-Refundable Items

The following items are not eligible for refunds:
• Gift cards
• Custom or personalized merchandise unless the item arrived damaged or defective.

How to Request a Refund

1. Contact our support team at support@grindersswag.com with the following details:
• Your order number.
• A brief description of the issue.
• Photos of the item (if it is damaged or defective).
2. Once your request is approved, we’ll provide instructions for returning your item.

Refund Process

• Upon receiving your returned item, we’ll inspect it and notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and the amount will be credited to your original method of payment within 5-10 business days.

Shipping Costs

• Customers are responsible for the shipping costs of returning an item unless the product arrived damaged or defective.
• Original shipping costs are non-refundable.

Damaged or Defective Items

If you received a damaged or defective product, please contact us within 7 days of receipt for an exchange or refund. We will cover all shipping costs for returns due to defects.

Need Assistance?

If you have any questions about our refund policy or need assistance, feel free to reach out at support@grindersswag.com. We’re here to help!

​Grinders Swag—We’re committed to your satisfaction!